Refund policy

Return and Refund Policy

All sales are final. Due to the independent, limited-run nature of Coterie garments and goods, we do not accept returns or offer refunds for buyer's remorse, incorrect sizing choices, or transit delays.

If an item arrives damaged, defective, or incorrect due to an error on our part, you must contact us within 7 days of delivery at [contact@coterienorthcarolina.us] with clear photos of the issue and your order number. Once evaluated and approved, we will issue a replacement if stock allows, or provide a store credit or full refund to the original payment method. We do not cover return shipping costs unless the return is authorized due to a manufacturing defect or shipping error.